Refund policy

Burfi & Co. Refund & Return Policy

Your satisfaction and the quality of our sweets are important to us.

Because Burfi & Co. sells food products, we generally cannot accept returns or exchanges once an order has been delivered.

However, if your product arrives damaged, incorrect, spoiled, or otherwise defective, please contact us within 24 hours of delivery.

Please provide:

• Your order number
• A description of the problem
• Clear photographs of the product and packaging

After reviewing the issue, we may offer an appropriate replacement or refund.

Change of Mind
We cannot provide refunds or exchanges simply because a customer changes their mind or does not personally prefer the taste of a product.

Order Cancellations
Contact us as soon as possible if you need to cancel an order. If preparation has not begun, we may be able to cancel it. Once an order has been prepared or shipped, cancellation may no longer be possible.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your financial institution.